Anti-aging care series Made in Germany

Privacy Policy

Privacy Policy

Unless otherwise stated below, the provision of your personal information is neither required by law nor by contract, nor required to conclude a contract. You are not required to provide the data. A non-provisioning has no consequences. This applies only insofar as no other indication is given in the subsequent processing operations.
"Personal Data" means any information relating to an identified or identifiable natural person.


Server log files
You can visit our website without giving any personal information.
Every time you access our website, usage data are transmitted to us or our web host / IT service provider via your Internet browser and stored in log data (so-called server log files). These stored data include, for example, the name of the page called, the date and time of the call, the IP address, the amount of data transferred, and the requesting provider. The processing takes place on the basis of Art. 6 para. 1 lit. f DSGVO from our predominant legitimate interest in ensuring trouble-free operation of our website as well as improving our offer.

Customer account orders

Account
When opening a customer account, we collect your personal data in the scope indicated there. The purpose of data processing is to improve your shopping experience and simplify order processing. The processing takes place on the basis of Art. 6 para. 1 lit. a DSGVO with your consent. You may revoke your consent at any time by notifying us without affecting the legality of the processing based on the consent to revocation. Your customer account will be deleted afterwards.


Collection, processing and transfer of personal data during orders
When ordering, we collect and process your personal data only to the extent necessary for the fulfillment and processing of your order and to process your requests. The provision of the data is required for the conclusion of the contract. Non-provisioning means that no contract can be concluded. The processing takes place on the basis of Art. 6 para. 1 lit. b DSGVO and is required to fulfill a contract with you.
For example, your data may be forwarded to your chosen shipping companies and dropshipping providers, payment service providers, order processing service providers and IT service providers. In all cases we strictly observe the legal requirements. The amount of data transmission is limited to a minimum.

Contact Reviews Newsletter

Collection and processing when using the contact form
When using the contact form, we collect your personal data (name, e-mail address, message text) only in the scope provided by you. The data processing serves the purpose of establishing contact. By submitting your message, you consent to the processing of the transmitted data. The processing takes place on the basis of Art. 6 para. 1 lit. a DSGVO with your consent.
You may revoke your consent at any time by notifying us without affecting the legality of the processing on the basis of the consent to revocation. We only use your e-mail address to process your request. Your data will then be deleted, unless you have consented to the further processing and use.


Using the e-mail address for sending direct mail
We use your e-mail address, which we obtained in connection with the sale of a good or service, for the electronic transmission of advertising for own goods or services, which are similar to those, which you already acquired with us, as far as this Use did not contradict. The provision of the e-mail address is required for the conclusion of the contract. Non-provisioning means that no contract can be concluded. The processing takes place on the basis of Art. 6 para. 1 lit. f DSGVO from our predominant legitimate interest in direct mail. You may object to this use of your e-mail address at any time by notifying us. The contact details for the exercise of the contradiction can be found in the imprint. You can also use the dedicated link in the promotional e-mail. There are no other costs than the transmission costs according to the basic tariffs.



Payment service provider Credit information

Use of PayPal
All PayPal transactions are subject to the PayPal Privacy Policy. These can be found under https://www.paypal.com/de/webapps/mpp/ua/privacy-full


Using PayPal Express
We use the PayPal Express payment service from PayPal (Europe) S.à.rl et Cie, SCA (22-24 Boulevard Royal L-2449, Luxemburg; "PayPal") on our website. The data processing serves the purpose of being able to offer you payment via the PayPal Express payment service. To integrate this payment service, it is necessary for PayPal to collect, save and analyze data (e.g. IP address, device type, operating system, browser type, location of your device) when you visit the website. Cookies can also be used for this. The cookies enable your browser to be recognized.
This data processing, in particular the setting of cookies, takes place on the basis of Art. 6 Para. 1 lit. f GDPR based on our predominantly legitimate interest in a customer-oriented offer of various payment methods. You have the right for reasons that arise from your particular situation, at any time this in kind. 6 para. 1 lit. f DSGVO-based processing of your personal data.
With the selection and use of PayPal Express, the data required for payment processing will be transmitted to PayPAl in order to be able to fulfill the contract with you with the chosen payment method. This processing takes place on the basis of Art. 6 Para. 1 lit. b GDPR. You can find more information on data processing when using the PayPal Express payment service in the associated data protection declaration here.


Use of personal data when choosing Klarna as payment method
If you have opted for Klarna's payment services Klarna Rechnung and / or Klarna installment purchase as a payment option, you have consented to the following personal data such as name and surname, address, date of birth, necessary for the processing of the invoice purchase and an identity and credit check , Gender, e-mail address, IP address, telephone number as well as the data necessary for the settlement of the invoice purchase, which are related to the order, such as the number of articles, item number, invoice amount and taxes in percent, levied and to Klarna have transmitted. The data processing serves the purpose of the offer of the payment methods invoice purchase and installment purchase as well as the necessary credit check. The processing takes place on the basis of Art. 6 para. 1 lit. a DSGVO with your consent. You may revoke your consent at any time by notifying us without affecting the legality of the processing based on the consent to revocation.
The transmission of this data takes place so that Klarna can prepare an invoice for the processing of your purchase with the invoice processing you require and carry out an identity and credit check. Klarna needs the personal data of the buyer in order to obtain information from credit reference agencies for the purposes of identity and credit checks. In Germany, these may be the following credit bureaus:
- Schufa Holding AG, Kormoran Trail 5, 65203 Wiesbaden
- Bürgel Business Information GmbH & Co. KG, PO Box 5001 66, 22701 Hamburg
- Creditreform Bremen Seddig KG, Contrescarpe 17, 28203 Bremen
- Infoscore Consumer Data GmbH, Rheinstrasse 99, 76532 Baden-Baden.
In the context of the decision on the establishment, implementation or termination of the contractual relationship Klarna collects and uses apart from an address check also information on the previous payment history of the buyer and probability values ​​for this behavior in the future. Klarna calculates these score values ​​based on a scientifically recognized mathematical-statistical procedure. Klarna will also use your address data. If this calculation shows that your creditworthiness is not met, Klarna will inform you immediately.

Revocation of the use of personal data against Klarna
1. You can revoke your consent to the use of your personal data with Klarna at any time. However, Klarna may continue to be entitled to process, use and transmit the personal data insofar as this is necessary for contractual payment processing by Klarnas Services, is required by law, or is required by a court or an authority.
2. Of course you can always get information about the personal data stored by Klarna. This right is guaranteed by the Federal Data Protection Act. If you as a buyer wish this or if you want to inform Klarna about changes to the stored data, you can contact datenschutz@klarna.de.



Cookies
Our website uses cookies. Cookies are small text files that are stored in the Internet browser or the Internet browser on the computer system of a user. When a user visits a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string that allows the browser to be uniquely identified when the website is reopened.
Cookies are stored on your computer. Therefore, you have full control over the use of cookies. By selecting appropriate technical settings in your Internet browser, you can be notified prior to setting cookies and individually decide on the acceptance and prevent the storage of cookies and transmission of the data contained. Already saved cookies can be deleted at any time. We point out, however, that you may not be able to use all the features of this website in full.
Under the links below you can find out how to manage (among other things disable) cookies on the most important browsers:

Technically necessary cookies
Unless otherwise stated in the data protection declaration below, we only use these technically necessary cookies for the purpose of making our offer more user-friendly, more effective and more secure. Furthermore, cookies enable our systems to recognize your browser even after changing pages and to offer you services. Some functions of our website cannot be offered without the use of cookies. For this it is necessary that the browser is recognized even after a page change.
The processing takes place on the basis of Art. 6 para. 1 lit. f DSGVO from our predominant legitimate interest in ensuring the optimal functionality of the website and a user-friendly and effective design of our offer.
You have the right for reasons that arise from your particular situation, at any time this in kind. 6 para. 1 lit. f DSGVO-based processing of your personal data.

Analysis advertising

Use of Google Analytics
We use the web analysis service Google Analytics from Google LLC on our website. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; "Google"). If you have your habitual residence in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the person responsible for your data. Google Ireland Limited is therefore the company affiliated with Google, which is responsible for the processing of your data and compliance with the applicable data protection laws.
Data processing serves the purpose of analyzing this website and its visitors as well as for marketing and advertising purposes. For this purpose, Google will use the information obtained on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services related to website activity and internet usage. The following information can be collected: IP address, date and time of the page visit, click path, information about the browser and device you are using, pages visited, referrer URL (website via which you access our website) ), Location data, purchase activities. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
Google Analytics uses technologies such as cookies, web storage in the browser and tracking pixels, which enable an analysis of your use of the website. The information generated by this about your use of this website is usually transferred to a Google server in the USA and stored there. IP anonymization is activated on this website. As a result, Google will shorten your IP address beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address is only transferred to a Google server in the USA and abbreviated there in exceptional cases.
Google has certified under the US-EU Privacy Shield, and is committed to complying with European privacy policies.
Data processing, in particular the setting of cookies, takes place on the basis of Art. 6 Para. 1 lit. f GDPR based on our predominantly legitimate interest in the needs-based and targeted design of the website. You have the right for reasons that arise from your particular situation, at any time this in kind. 6 para. 1 lit. f DSGVO-based processing of your personal data.
You can prevent Google from collecting the data generated by Google Analytics and related to your use of the website (including your IP address) and from processing this data by Google by downloading the browser plug-in available under the following link and install: https://tools.google.com/dlpage/gaoptout?hl=de
To prevent data collection and storage by Google Analytics across devices, you can set an opt-out cookie. Opt-out cookies prevent the future collection of your data when you visit this website. You must opt-out on all systems and devices used to make it work. If you delete the opt-out cookie, requests will be returned to Google. If you click here, the opt-out cookie will be set: Disable Google Analytics.
For more information about Terms of Use and Privacy, please see https://www.google.com/analytics/terms/de.html or by https://www.google.de/intl/de/policies/ as well as under https://policies.google.com/technologies/cookies?hl=de.

Use of the Facebook Pixel
We use the remarketing function "Custom Audiences" from Facebook Inc. (1601 S. California Ave, Palo Alto, CA 94304, USA; "Facebook") on our website. The application serves the purpose of targeting visitors to the website with interest-based advertising on the social network Facebook. For this purpose, the remarketing tag from Facebook was implemented on the website. This tag connects directly to the Facebook servers when you visit the website. This tells the Facebook server which of our pages you have visited. Facebook assigns this information to your personal Facebook user account. When you visit the social network Facebook, you will then be shown personalized, interest-related Facebook ads. Your data may be transferred to the United States. Facebook has certified itself according to the US-EU data protection agreement "Privacy Shield" and thus committed to comply with the European data protection guidelines. Data processing, in particular the setting of cookies, takes place on the basis of Art. 6 Para. 1 lit. f GDPR out of our overriding legitimate interest to target site visitors with interest-based advertising. You have the right for reasons that arise from your particular situation, at any time this in kind. 6 para. 1 lit. f DSGVO-based processing of your personal data. You can use the remarketing function "Custom Audiences"
here deactivate. You can find more information on Facebook's collection and use of data, your rights in this regard and options for protecting your privacy in Facebook's data protection information at https://www.facebook.com/about/privacy/.

Using the Remarketing or "Like Audiences" feature of Google Inc.
We use the remarketing or "similar target group" function of Google LLC on our website (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; "Google"). If you have your habitual residence in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the person responsible for your data. Google Ireland Limited is therefore the company affiliated with Google, which is responsible for the processing of your data and compliance with the applicable data protection laws.
The application serves the purpose of analyzing visitor behavior and visitor interests. Google uses cookies to carry out the analysis of website use, which forms the basis for the creation of interest-based advertisements. Cookies are used to record visits to the website and anonymized data on the use of the website. There is no storage of personal data of the visitors of the website. If you visit another website in the Google Display Network below, you will see advertisements that are very likely to take account of previously accessed product and information areas.
Your data may be transferred to the United States. Google has certified itself according to the US-EU data protection agreement “Privacy Shield” and thus committed to comply with the European data protection guidelines.
Data processing, in particular the setting of cookies, takes place on the basis of Art. 6 Para. 1 lit. f GDPR out of our overriding legitimate interest to target site visitors with interest-based advertising. You have the right for reasons that arise from your particular situation, at any time this in kind. 6 para. 1 lit. f DSGVO-based processing of your personal data.
You can permanently deactivate the use of cookies by Google by following the link below and downloading and installing the plug-in provided there: https://support.google.com/ads/answer/7395996?hl=de
Alternatively, you can prevent the use of cookies by third parties by visiting the deactivation page of the Network Advertising Initiative at https://www.networkadvertising.org/choices/ and to convert the further information on the opt-out mentioned there.
For more information about Google Remarketing and its privacy policy, visit: https://www.google.com/privacy/ads/


Affected rights and storage duration

Duration of storage
After completion of the contract, the data is first stored for the duration of the warranty period, then taking into account statutory, especially tax and commercial retention periods and then deleted after the deadline, unless you have consented to the further processing and use.


Rights of the person concerned
You have the following rights according to Artt. 15 to 20 DSGVO to: Right of access, rectification, deletion, limitation of processing, data portability.
Furthermore, according to Art. 21 para. 1 DSGVO, you are entitled to a right of objection to the processing based on Art. 6 para. 1 f DSGVO as well as the processing for the purpose of direct mail.


Contact us on request. The contact details can be found in our imprint.

Right of appeal to the supervisory authority
In accordance with Art. 77 DSGVO, you have the right to complain to the supervisory authority if you believe that the processing of your personal data is not lawful.


Right To Object
The personal data processing listed here is based on our legitimate interest in accordance with Art. 6 para. 1 lit. f DSGVO, you have the right for reasons that arise from your particular situation, at any time to object to these processing with effect for the future.
Following an objection, processing of the data in question will cease unless we can establish compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or if the processing is for the purposes of asserting, exercising or defending legal claims.

If the personal data processing for purposes of direct mail, you can object to this processing at any time by notifying us. After the objection, we will stop the processing of the data concerned for the purpose of direct mailing.


last update: 23.10.2019